Home Services at The Home Depot

Shipping and Receiving personnel is a joke and rude. Taking my business elsewhere from now on. Lady and the man in shipping should have different jobs that don't require dealing with other people!!!!

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I started the process to order a door in July. It’s October and I still don’t have my door. I’m never ordering any installation through Home Depot again. I was told it would take a month, not several. I wouldn’t order anything from them unless you want to pay for months of aggravation. Edit: the installers finally came to my house after almost four months. They called me at 8:30 and I dropped what I was doing to go home and meet them. Too heavy of a door was ordered for my frame by the Home Depot and the installer is so rude. My plans for the day is ruined and I still don’t have a door. Edit: it’s November 28th and I️ still don’t have a door.

I am trying to place a $15K+ cabinet order with this store and the experience has been pure hell. Getting a hold or and communicating with the cabinet designer for this store is nearly impossible. I cannot leave a phone message, I do not get returns to my emails, and most of the time when I call there is no one available in the department. I have never had this experience before with a Home Depot, worked with many store. I suggest finding another store if you actual want to receive customer service.

I'm sincerely let down by the service I received. It took about 2 weeks to have somebody come out to do an estimate for flooring which I paid for, only to find out for 300 square feet they estimated $3400. Labor made up more than $1000 of that charge. I got 3 other quotes all under $2700 all-inclusive. I'm not impressed by the prices, and I feel like they dont care. After all, I had to find go after them to even get the quote back after their guy came out. Do your research Googlers, don't use Home Depot to help out with your service needs.