
- Country: USA
- State: Illinois
- City: Elk Grove Village
- Address: 777 Delphia Ct, Elk Grove Village, IL 60007, USA
- Store
Calling any sort of repair or service business can be a drag, but that is NOT the case with Pat and Brian of Authority Mechanical. They have always been friendly and knowledgeable, but most importantly they show up when they say they are going to! I was first referred to Pat and Brian to take care of an issue of A/C in my home, for which they promptly solved. Fast forward a number of years, they have worked on a number of residential projects for family in the area (heating, electric, a/c, etc). Additionally, this past year we enlisted them to work on heating and a/c for our commercial office renovation in the EG industrial Park. I'd highly recommend them to anyone! Bonus they are dog-friendly and you will always have a laugh when working with them.
Honestly wish I could give them 10-stars! The team at Authority Mechanical have been so incredible to work with and I would HIGHLY recommend them to anyone experiencing Hvac issues. My furnace died on a frigid Tuesday afternoon and they had a new furnace installed by Wednesday. Thankfully we were able to maintain comfortable temps in the house by using space heaters. Why the high rating? 1) They had someone at my house within an hour to troubleshoot my furnace on Tuesday. 2) They provided pricing to repair my 14-year old furnace and to replace it. 3) The team was at my house first thing Wednesday morning to start the replacement (had to wait until the furnace supplier was open). 4) Paid incredible attention to detail when installing the furnace and venting, even adjusted the vent to allow easy filter replacements! 5) Cleaned up after themselves so well you would never know I just had my furnace replaced. 6) Dealt with my crazy cats and dog like true animal lovers. :)
Brian and Pat installed a new furnace and air conditioning unit early last fall and we could not be happier. First off they are very professional and great guys. I had been in discussion with Brian prior to purchase and installation and its rare to find someone who will spend the time discussing the pros and cons of different products, and didn't try to oversell me on a furnace or air conditioner that wasn't cost effective. He set me up with the best product with the optimum Air Conditioner SEER rating and efficiency furnace for the money. Everything he told me was what I had previously learned from doing my own research, he didn't try to sell me something that I would never recoup the savings over the cost of the units and thats rare these days where someone is looking out for your overall costs after purchase as well as before. Brian and Pat spent the entire day here and everything was cleaned up, my old equipment was called away and I didn't have to drag it to the street. These two guys are the nicest guys you will have in your home. They delt with dog who can be like a small child getting in the way. If you are looking for honest very knowledgeable service men then look no further. They are meticulous in their work, everything was done like professionals and as an ex aircraft mechanic I am very meticulous in what I do and not many people can impress me with the quality of their work and they more then exceeded that.. They also installed a much needed humidifier that I did not have on my old furnace because of the size and location, they managed without any problems, and for the first time my humidity in my home this winter is right where it should be for optimum comfort and health. Our home isn't cycling from cold to warm, the furnace works perfectly, very very quiet and our gas bills have gone down. Look no further then Authority Mechanical, as good as you will find. .
Super friendly and professional! Knowledgeable and honest. Would definitely recommend!
Pat installed my A/C & furnace about 10 yrs ago (along with several co-workers) and Brian has serviced it almost every year after. Don't have to wait weeks for an appt. Will now be calling them for plumbing work. When I find a good, reliable, honest company, I stick with them.