- Country: USA
- State: Illinois
- City: Shorewood
- Address: 24451 W Black Rd, Shorewood, IL 60404, USA
- Store
- Monday: 7:30 AM – 4:00 PM
- Tuesday: 7:30 AM – 4:00 PM
- Wednesday: 7:30 AM – 4:00 PM
- Thursday: 7:30 AM – 4:00 PM
- Friday: 7:30 AM – 4:00 PM
- Saturday: Closed
- Sunday: Closed
18600 Brook Forest Ave a3, Shorewood, IL 60404, USA
- 5 reviews
18600 Brook Forest Ave Ste A3, Shorewood, IL 60404, USA
- 1 reviews
Thank you to R&R for the phenomenal job they did! A big thank you to Carolina for being thorough, answering our emails, addressing our concerns and phone calls. Thank you to to owner for taking his time to educate me on septic systems. R&R was up front and honest about their schedule and set expectations that they would be out 3-4 weeks from when we put down our deposit for an exploratory dig ( due to the crazy rain this year, everyone is busy). They did indeed come out when they told us they would and also did not charge us for the deposit until the day of the dig. On the day of the dig, a supervisor and two workers came out and found our tank and junction boxes, and while it turned out for the better ( no additional repairs needed), they did recommend a few good tips that we will take into consideration. They also cleared out our rain gutter drains and now they work after 4 years of not working! We are very happy to have hired them and they are now our septic company of choice!
Extremely helpful and friendly workers. Had my septic tank pumped. The workers who showed up were knowledgeable and very tidy.
We had major septic issues called them due to toilets not flushing ..2 weeks later and still not even a call back..I have called twice already to see why..one would think this would have been put as a priority being the toilets wouldnt flush.. moved on to a different company that came out the same day even though they had a fully booked schedule
We had R&R Septic come out to address our water issues in our backyard. They came out and ran a camera through the line, but we have yet to get a proposal/estimate to fix the issue. We have called the office numerous times looking for an update and the secretary keeps telling us they have been busy and she will have Ron the owner get back to us. It's now been two months...Even if they do ever call us back, I would never have them do the job - too unreliable. They didn't have any problems cashing our $175 check though!! I would NOT recommend R&R Septic to anyone!
Showed up early. Got the job done. Nice guys.
