
- Country: USA
- State: Illinois
- City: Peoria
- Address: 2423 W Madera Ct, Peoria, IL 61614, USA
- Store
I'm very disappointed with the service side of my experience. The plumbing work was completed and done well, but everything from getting a quote to paying the invoice was horrendous. I initially completed a request for a quote through your website, and did not hear anything back ever. Instead I needed to call to schedule service. After, the work was done, the invoice delivery was delayed and I did not receive it until 8/6 and it had a due date of the 8/10. I had wanted to pay using Visa or MasterCard as is indicated on both your website and invoice, but saw no method to do so. I called repeatedly and left a voicemail for guidance and for a quote for additional service, and never received a call back for either. Overall, I am very disappointed with my experience and will need to look elsewhere for further plumbing work, as I cannot rely on business which cannot return calls at all let alone in a timely fashion.
Todd and Lisa are great! Lisa was prompt in returning our call for the service request and thankfully Todd was able to replace our sump pump quickly. Thanks so much!
I had a home inspection that found the vent pipe for water heater didn't have enough pitch, I had trouble getting anyone to bite on the job, Lisa was great to work with and Todd came up with a cost effective solution. These guys communicate very well which is rare in construction. I would not hesitate to call them again.
Excellent plumbing contractor! Friendly, helpful and top quality work at a very fair price. Todd, Dominic, and Lisa are great to work with. I highly recommend Lynn Moses Plumbing!!