- Country: USA
- State: Illinois
- City: Elgin
- Address: 992 St Charles St, Elgin, IL 60120, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Advantage did a great job replacing our water heater. It was very easy to make an appointment and the technician came right on time. He was forthright with the expected costs and did not try to oversell me on extras that I did not need, which was much appreciated. I would definitely recommend Advantage to anybody looking for a prompt, honest repair and I will be using them again when the need arises. Thank you Advantage!
Very satisfied with this company's services. Advantage Plumbing arrived at our home on-time and within merely two hours notice! Mark, our plumber, was both knowledgeable and personable. He quickly diagnosed the problem, and finished the job within an hour.
Absolutely 100% excellent customer service. -I reached out via the website form. They contacted me within 2 hours (via email as well, which I appreciated) and provided appointment options too. -rescheduling the appointment was easy and painless -the technician was friendly, personable, and didn't mind my cats following him around while I took a work phone call. He had an honest and respectable demeanor and gave me a clear and fair estimate. -fully intend on using Advantage for my future plumbing and hvac needs
Sewer line was backing up and they came out the same day and fixed it. Showed me a video of the blockage caused by tree roots. Explained the various options and didn't try to sell me something I didn't need. Very friendly, polite, and knowledgeable. More recently, Advantage installed our new water treatment system and replaced the filters in our convoluted reverse osmosis system (and, more importantly, showed me how to do it myself). Same level of great service.
Mark from Advantage Plumbing came to fix a toilet in one of my bathrooms. It had been leaking off and on for a while. He explained things and showed me photos after he repaired it. I found him to be extremely efficient and courteous. Most definitely, I recommend him and Advantage Plumbing. In fact, I have scheduled more work after that initial experience!
