- Country: USA
- State: Illinois
- City: Naperville
- Address: 424 Fort Hill Dr Suite 122, Naperville, IL 60540, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
They just made a customer for life. They had a guy out in a very short period of time. The gentleman they sent was quick, he was good, and he knew what he was doing. He explained everything before he did it, and gave me a great explanation of how things work after he was done. I was very impressed. I'm not a customer service expert, but I know how I like to be treated by a company I deal with. This was a perfect example of customer service. Everything from the initial contact right through to the post-job explanation was spot on. I would absolutely recommend Expert Plumbing Heating & Electrical to anybody that asked me.
My wife and I have been customers of Expert Plumbing for over 20 years. We have always received great service originally from Steve (Owner) and then from many of his fine staff members for various plumbing services (Sewer clean-out, Ejector Pump Installation, etc.). Today, we needed a repair of the 2" PVC 90 on discharge of ejector pump going from vertical to horizontal above our pit that was broken. Expert plumbing originally had installed a replacement the ejector pump in our home many years ago. Jim of Expert Plumbing arrived promptly and fixed the problem. Jim stated he had never seen a break in a PVC y. pipe like this before. When went to take out my wallet to pay, he said "No Charge". I thought he was kidding. He was not! Unbelievable service on PVC part installed years ago. Thank you Jim and Expert Plumbing! I have been happy with your service since January of 1999 and now I am even happier! Thanks again.
Jim was great! He is a true professional . I would recommend him to all my friends and family. Ask for Jim for all ur plumbing needs. Nice to know that in today world there that u can trust a plumber!! Thanks Jim and expert Plumbing
Justin was out to fix the piping under my sink and was fantastic. Had found out sometime ago it was done improperly sometime in the past (before I owned the house), and Justin took care of it quickly, professionally and courteously. Chris was also out the same day for my yearly furnace inspection, and everything checked out fine; he was also very professional and courteous. There's nobody else I would call to take care of my house.
Great speedy available service for all plumbing: sump pump, hot water heater, outside water spigot replacement work. Fantastic and professional service!
