
- Country: USA
- State: Idaho
- City: Caldwell
- Address: 1410 Cleveland Blvd, Caldwell, ID 83605, USA
- Store
Best plumbing company in the valley! Highly recommend Royal Flush for any small or large needs!
First Rate Property Management has been using Royal Flush Plumbing as a Preferred vendor for years. In our business, we're the middle mad, so there are 3 very important things that must happen. 1) Our clients are very price sensitive. Royal Flush meets this need by being very reasonably priced. When forced to get competing bids for our clients, Royal Flush has always been priced right. 2) Quality: Our clients and tenants will not tolerate poor quality or call backs, so doing the job right the first time is very important. Royal Flush gets the job done, right. 3) Lastly, we need someone that communicates well. Royal Flush does a very good job acting quickly once we issue a work order. Additionally, they communicate with the tenants very well. Lastly, if there are additional problems or other issues we need to also address, they let us know right away. They are a great company and I am sure anyone that uses them will agree.
Really surprised to read some bad reviews of this company. I have used them for 5 years for big and small problems. My experience is that they show up, get the work done, and leave things repaired and clean. Had a real problem a few years back with a broken main. Instead of tearing up the whole landscaping, Steve arranged for a new line to be "pushed" under everything and pop out about 2 inches off line from 40 feet. He's Good.
Steve: One of our clients posted the below review and all of us at First Rate Property Management wanted to thank you for all that you do for us, our clients, and our tenants. First Rate does it right! Thank you so much for the great recommendation. Compliments seem to be a part of the past. Today, everything is simply expected. I called your plumber. He showed up the next morning, pulled the cartridge and returned with a new one - at NO COST. He let me know they had a lifetime warranty and charged nothing but the service call.
Called Steve on Tuesday morning to come fix a shut-off valve to our washer before a new washer would be delivered on Friday. He assured my husband he would have it done before Friday. Called him late Wednesday, Thursday, left message. Called at 7:00 p.m. mail box full. Had to cancel delivery of washer and he never showed up or had the courtesy to call! We have never heard from him. Not too reliable! We are very disappointed that this happened! Should call if you won't do it or can't make it.