First Call Jewel

I paid to have these guys come out to install a ceiling fan, about 3 years ago. The guy who came out randomly searched for screws in the armrest of his truck that would work for the ceiling fan. The screws were the wrong ones for wood and way too big. I paid him his $80.00 service fee and sent him on his way. I went to Lowe's to get the right screws and installed the ceiling fan, myself. The First Call Jewel pricing tiers for warranties on their workmanship are a joke. I've never heard of such a thing. Now, this was 3 years ago, and I remember it like it was yesterday. I'm not sure what they're doing, these days, but I can't imagine that things have gotten any better.

We have a rental and Ryan has been here 2 or 3 times to help us. He is a great tech. Always wears his shoe covers and is super nice and polite, along with quick and efficient and informative. Keep up the good work and keep hiring the great ppl and you will be in business for a long time

Recently had an AC unit put in. Did an excellent job and it has a 10 year warranty, this means a lot coming from a company that had been in business for more than half a century. Highly recommend, best bang for buck in terms of what you get.

Have used Jewel for years for just routine maintenance as well as complete installation of a new furnace, water heater and softener. They are always professional and fast to respond. Several years ago our furnace went out at 20 plus below zero and the Jewel tech worked til 3am to get it pieced back together and up and running til we could get a new one in a few days later. Excellent service and quality people!

Horrible! I'm sure they are nice and good at what they do but when I called to make an appointment they lady on the phone said there was a $60 service fee. She made it sound like that was the fee for them to come out and do work. This was my first time hiring an electrician and I had all the parts for what I needed so I though sure that sounds good. The guy got here, he was very nice and professional but he looked at the outlet and said it would be $120 dollars just for that (that was on top of the $60) and that didn't include the other work I needed done. I told him that I thought the fee was already in the $60 why would I need to pay $120 more for just one outlet? Apparently the service fee is literally a fee for them to drive out there. So they were trying to charge me $60 for just showing up, then $120 for one outlet, and that isn't even all the work I needed done. I told the guy that that was too much and we were just going to do it ourselves but I still had to pay the man $60 for doing nothing. They are obviously over charging but what makes me really mad is I could have saved $60 if the lady on the phone had simply clarified how much they actually charge. I'm really mad and will NEVER use them!