Billy Bell Plumbing Inc

In early August we had water backing up in our basement shower and had called nearby Robert's Plumbing to diagnose why. Roberts Plumbing advised that they could run a camera down the line to figure out my problem, the next day the plumber showed up without a camera and advised he could snake the line but it may or may not fix my problem since he had no way of knowing without a camera. I decided to use a different company and called Billy Bell. Despite it already being late the in afternoon Marty from Billy Bell Plumbing showed up within 30 minutes to give a more thorough diagnosis than Robert's Plumbing. I was impressed that he was able to show up so quickly. Billy Bell showed up with the camera line and correctly diagnosed my problem of a break in the sewer line just outside my septic tank and had it fixed by the following day as well as replaced my failing concrete baffles with newer PVC ones, installing a riser on the roughly 47 year old septic tank as well as clearing out an obstruction from the exit portion of the tank. I reserve giving out 5 stars on reviews but gave one here because Marty of Billy Bell plumbing went the extra mile in digging out the back portion of the tank and unclogging as well as putting on new baffles and the company did it all for the quote they initially gave me up front. If you're in the Gainesville area and the poop hits the fan; call Billy Bell for expedient and high quality service to get things running smooth again. *3 years later, we had a slight leak and Billy Bell sent out two gentlemen who diagnosed the issue and fixed it at a reasonable quote. Very reasonable folks and they work with your schedule. Still the best in the Gainesville area if you need the job done!

I was shocked when they charged $210 for s service call. They replaced a flapper on my commode and it cost me $215 dollars. While there we discussed a tankless hot water system then I found about a $210 service call. They surely won’t be installing that for me nor will I EVER call them again for ANYTHING! I can afford to pay for good work but Billy Bell is hiway robbery and I won’t be using them ever again!!!!

Did an overpriced emergency repair and then did not return my calls when their repair flooded my house. The whole time Billy was here he went on and on about his Christian values but when it came time to actually fix a problem his crew created, he disappeared like a fart in the wind. Dishonest. Addendum: Billy, in reply to your claim of never working at my home... please see attached image of the emailed receipt FROM YOU! Seems like your bookkeeping is as terrible as your plumbing work. Or more than likely... you are lying again to try to make yourself look better. Thank you for another opportunity to prove my point.

Drake and Troy were very professional and work really quickly and did an amazing job with unclogging my main floor toilet. I am very satisfied with a job they did!

Used these guys to hook in a new sink in our kitchen and replace PRV value. While they did good work, I found out later the $1500 they charged me was way too high. I also had more work for them to do and they no-showed twice on me after sitting home all day waiting for them. Two other plumbing companies have since given me quotes to do the work I had Billy himself do. Both quote were at $950 Max including all parts, labor and the Saturday extra fees. Get a firm price and firm time they will be at your house if you use them. Again, the quality of work Billy did was good!