Allstar Plumbing Services LLC

My home warranty dispatched them to me on a Saturday evening when I discovered a leak in my hot water heater. I called to see about getting emergency help because I feared the tank was about to blow. Their "after hours" number offered on their voicemail was not answered by anyone and did not have a voicemail set up at all. I had to wait until Monday when they opened to call and beg for an appointment to be set that day. The earliest they could offer was between 4:30pm and 6:30pm. The technician never showed and nobody ever called me to tell me we had an issue. When I tried to reach the main office at 6:45 pm, I discovered they closed at 5pm and I was right back to where I started with them on Saturday. I reached out to a friend who owns multiple properties and received a referral to the company he uses all the time. I called the owner at 7:00pm last night and he had a crew at my house first thing this morning. 2 hours later, I have a new hot water heater and will have the first hot shower in my home since Saturday. Have I even had ONE phone call from Allstar Plumbing? Nope.

All Star has been dispatched to our home by our home warranty company twice now for separate issues and I have been 100% impressed and happy both times. Nicole’s outstanding and accommodating personality to Mikes punctuality and expert service literally helped us out of some #$@&. Mike was being dispatched from almost and hour away and I requested a first call. They gave me an 8:30-10:30 time frame and he was here by 8. I was able to get to my job on time with everything fixed. I’ve had some bad experiences with the companies that my home warranty selects but they definitely got it right with this one.

I needed a new garbage disposal and Brad came promptly and within 45 minutes had it installed. He was very efficient, cleaned up after himself and took the old disposal with him. I was very pleased dealing with this company. All the staff I dealt with were very professional, nice, and answered any questions that I asked.

We had to have our water heater repaired. Allstar came out quickly and had the problem fixed in no time! Awesome customer service!

Great company, friendly staff ! Thank you for being so prompt and fair in pricing. You helped me in a bind!