
- Country: USA
- State: Florida
- City: Tallahassee
- Address: 4557 Capital Cir NW, Tallahassee, FL 32303, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
I had a guy cone out to look and give me an estimate. He was very nice. But he never sent the email with the estimate. I called a week or so later the front desk staff was friendly and helpful. She they'd have him send over the estimate, never happened. I called a few weeks later and again,very friendly staff but they couldn't find any record of the guy coming out to even see the place. So now I'm waiting for a call back.
Very professional and helpful with questions I had about the ductwork in the crawl space. On time for the appointment and thorough with service. Pointed out an issue with a drain line which I will have them fix.
We have been customers for 19+y Semi-annual inspections have preserved the equipment. Technicians are always friendly and helpful. The dual heat pump system in the home lasted more than 15 years. When it needed to be replaced the newer equipment allowed us to move to a single heat pump so our operating costs and annual maintenance costs have gone down. From design to installation to work site cleanup it has been a great experience. We will be sticking with this company for the long term.
Bruce went the distance to provide excellent service, not only determining the system problem which was covered under warranty but also by explaining in detail what the problem was determined to be. He then waited to ensure the cooling system was working properly before leaving my property, I couldn’t be more pleased with the service call today & Happy I selected KLS for a relatively new unit, Thank you Bruce, Donnie Watts
Service was prompt and professional. Accurate diagnosis and worked hard to fix the issue. Thanks.