Jim Crosby Plumbing

Dawn is Your Company's Best Asset 5.0 star rating 4/15/2019 Jim Crosby Plumbing is the best Tallahassee has to offer!!! One of the reasons is Dawn, the business manager. I am a 70 year old grandmother of triplets and my daughter and her husband were out of the country. They hive only lived in their new home about a month and I had numerous issues with the house come up. One was the toilet clogged and I knew the plumber was coming out to check the hot water heater, so I waited one day for him to solve the issue. Unfortunately, they have a home warranty, something I have never believed in! When Dawn called to confirm the appointment I was not very nice. I called back and apologized and she called me back to say she had spoken with the home warranty people to include the toilet and jetted tub in the work order. She went above and beyond to help me. When Chris, the plumber came he fixed the toilet and checked the hot water heater and jetted tub and I was very happy with his work. However, when I went into the bathroom several hours later there was water on the floor. I immediately called Dawn back and she said she would send Chris ASAP. Not only did Chris come, but Dawn herself came to make sure everything was all right!!! I worked in the service industry at Walt Disney World for 41 years and would want both Dawn and Chris on my staff!! It is so refreshing in this day of little to no service that individuals go out of their way to help others!! I will never forget their wonderful work and my family will be Jim Crosby Plumbing customers for life!!!

Came out on Friday to fix a broken flush handle on the toilet, otherwise toilet flushed fine, after they left, evertime you flush had to take too off tank and Nash flap down to stop it from keep running, came back on Monday, said they fixed it, first time it was flushed would not stop running, still had to put flap in place by hand, waiting for them to come back a third time for a broke handle, didn't have to change out anything else. Not happy 3 trips for simple flush handle replacement

Great people. Know what they are doing. ????

The employee's are awesome and a pleasure to meet. The office manager does an excellent job for this company.

Best team in town