
- Country: USA
- State: Arkansas
- City: Van Buren
- Address: 6743 Alma Hwy, Van Buren, AR 72956, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Erick and Seth had already worked a long day but still fulfilled their obligation to my family, working into the evening to get our plumbing taken care of. They were both professional and quick, leaving me with a quality installation.
Kevin was very polite, and listened as I told him what was going on and what I had done as far as troubleshooting my stoppage. He went on the roof to insert camera into vent line ( I did not know where the clean-out was ) and then we went to the front of the house and he found it. He fixed my stoppage and I am extremely pleased with the service he gave us.
I was visiting a friend this past weekend in Ft Smith, AR and she experienced a backed up drain. I had used Roto-Rooter in the past at my own home in Florida and had a very positive experience so I suggested that she call them. We were not disappointed. Seth arrived within an hour of our call and cleaned the main sewer line. He was very professional, informative and showed great care for my friends home.
Kevin was very knowledgeable and cleared the clog in no time that other plumbing companies had struggled to clear. Plus he gave me a 6 month warranty on his work!!
My Technician Jon was amazing. Very knowledgeable in his work. He worked hard and never gave up even tho I had a very stubborn clog. He tried everything he could and finally got things working again. He sufficiently cleaned up his mess and was very courteous while in my house. I will use RotoRooter every time I have a problem if Jon is available. Thanks Jon, I appreciate you very much.