Roto-Rooter Plumbing & Water Cleanup

Kristin in the Office and Dan the Service technician were both wonderful to deal with and they are very customer service oriented. They were a pleasure to work with, very thorough, showed concern and knowledge of how and what to do to get the problem taken care of in a timely fashion. You as an employer are very lucky to have them as it is very hard to find this kind of employees.

David K from Roto Rooter did an incredible job. We were leaving town and he came within a couple hours of calling his company. He stayed until all the work was done -8:15 pm on a Saturday. He did an amazing job with the camera and jetting. Couldn’t be happier with Roto Rooter and David specifically.

We have Family in town over the Holidays and had a clogged main Drain. My wife called and we were impressed that a fully equipped truck showed up within an hour fixed the main drain. The technician provided us several tips on preventing future problem.

We called on Christmas Eve they came out in an hour and had our house fixed fast .The tech was very nice, explained everything and didn't leave a mess!! Thank you again.

Had a slow drain in the master toilet. They sent a rep out and check the main drain to the septic tank which was backed up. Said it could be clogged or the tank is full, which he would run his camra. Now his camra was not working but but he assured me it was a clog and that if he did a jet clean for $700 it would fix it. I agreed and he had to come back later to do it, when they arrived the new tech tried his camra but since the line was filled with water said he could not see anything so they dug my lawn up to find the lids to the septic. When they removed the lid the tank was full... and they could not find the filter and told me i would have to drain the tank frist at this point they have done nothing but dig up my yard and told me i need a septic drain and would only charge me for a camra that did nothing.... btw $361.00 for someone to tell me my tank is full. They told me if i wanted to do the jet clean after the tank was drained they would credit me for it, but to be honest i feel like i have been ripped off and the frist tech could of just told me to get the tank empty and if the line was still clogged to call them. At this point that $361 is gone to me a life lesson i suppose. I would not recommend them.