
- Country: USA
- State: Alaska
- City: Anchorage
- Address: PO Box 222225, Anchorage, AK 99522, USA
- Store
Awesome. They are worth your money. Two thumbs up to Chris he is very helpful, friendly and hard working. I definitely would recommend this company.
Called H&M Plumbing after getting the run around from a private contractor (that was recommended to us on the Nextdoor app). Chris stopped by the same day we called. He quickly figured out the problem with our leaky shower head. While we had him, we asked if he'd be willing to check-out two other issues. He happily agreed to look at our other leaky shower head and issues with our dishwasher backing up. Chris was pleasant, enthusiastic and knew what he was doing. Not only was the customer service amazing, we were beyond pleased with their pricing! Anchorage Plumbing and Heating quoted us a hourly rate of $135 + parts -- with the first hours worth having to be paid, even if it's was a 20 min. job. I updated my neighbors on the Nextdoor app to let them know who we used and how pleased we were.
I highly recommend calling these guys up first before seeking out any other company for your plumbing needs. Long story short, I had a water leak happening in the kitchen that proved to be a pretty big deal. I contacted Anchorage Plumbing and they sent over a grumpy guy who couldn't be bothered to do half the work that H&M did. Turns out the water line to my fridge was sourced from somewhere besides underneath the sink along with the faucet and dishwasher. Anchorage's solution was to install a valve where the leak happened and have me call them back after the restoration company went through and possibly dig up the subfloor. Not quite content with their level of service, I took a shot with H&M. Bill called me back promptly and later that afternoon, he appeared with another tech who got the job done in a couple hours, having rerouted the water line through under the sink. They also installed another valve for our main water line in the utility room. Most impressively, their interactions with myself and each other were extremely pleasant in the midst of a stressful experience. I enjoyed cracking a few jokes with them while they worked diligently. My only issue with them is that I called later on to request a written report on their findings for insurance purposes and they never got back to me. But apart from that, I was as happy with their work as I could possibly be. Don't waste your time and money with any other plumbing company. Give these guys a call first and hopefully you'll end up as satisfied as I was.
Quick Response Time. Got the job done. Strongly recommend
They were great! Worked hard to fit me in the day I called and worked really quickly and efficiently to save us money. Very informative and worked with me to make sure our problem was appropriately resolved. Highly recommend!!!