
- Country: USA
- State: Alaska
- City: Anchorage
- Address: 8301 Petersburg St, Anchorage, AK 99507, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
I have had good service, each time my furnace goes out they fix it. I like there knowledge of the heating system and suggestions.
I do not recommend this company. I scheduled a routine maintenance of my furnace. They failed to show. When I called, they said that one of their employees had failed to show up for work. That happens, but they should have let me know. They couldn't reschedule for a few weeks. I called a few days before the rescheduled visit to reconfirm the appointment. On the morning of the rescheduled appointment, they called to cancel. They said they were too busy. They did a routine maintenance on my furnace a couple of years ago. At that time, the plumber explained that replacing the igniter is part of routine maintenance. Despite having advance information about my furnace, he did not have an igniter with him. It took him about an hour to go to the store and get one. The clock was running. I suggest looking for a more reliable company.
Expensive job, but used poor quality materials (in some locations) and had to come back again and again and again to fix errors they made the first time around. Now I ask for part information and where I can buy it myself - and they tell me "perhaps you should call someone else".