
- Country: England
- State: London
- City: London
- Address: 56 Casino Ave, Dulwich, London SE24 9PH, UK
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Booked in to put a TV onto our office wall. The wall was an exterior wall so the TV didn't have the right fixings, we had to order fixings and re arrange another visit – first time round this was our fault as we hadn’t realised the wall needed different fixings. The second arranged visit he forgot the fixings so had to rearrange again. On the third visit he had forgotten the fixings again after assuring me they were definitely in the van! When I explained that having to be in the office an hour before starting for the third time in a row was now a waste of mine and the companies time, Steven proceeded to shout down the phone that he didn't need the job and hung up (this after we have already paid for the fixings that have now conveniently disappeared). When I called back to try and calm the situation down he again shouted at me that he had been all over the place, that he had 1000’s of other clients that needed work and then tried to blame the entire situation on the fact that a family member had died before Christmas - what this has to do with me or the job I have no idea. Verbally abusing a woman in her 20's because you forgot fixings is not acceptable behaviour when hiring someone you are going to trust to come into your home/office.
Great service! Very quick response to our enquiry, good problem solving and a wonderful finished job. The first of many for us I suspect.
Cannot recommend this guy highly enough. The power went out in our kitchen today(Christmas Day) and he was here within the hour and sorted the problem within 30 minutes. Professionalism at it’s best. Reasonably priced too. 5 stars from me and will definitely using him again. Thank you Steven
As a new apprentice for Southwark handyman, I'm shocked to read these 1 star reviews which are clearly fake. This is not a reflection of their company at all. Steven the managing director goes above and beyond to ensure client satisfaction unlike other companies with who I applied an apprenticeship with. Even my tutor at Southwark college is impressed with the standards of this company
Highly recommended!!! - We had a team of 2 handymen, a plumber and electrician from Southwark Handyman Services who helped us move our office from Borough to Bermondsey Street. Nothing that we tasked them to do was too much trouble and they’re very customer focused. They flew through our job list in no time at all. All in, a great service for this borough and I wouldn’t hesitate to contact them again for help.