
- Country: USA
- State: Texas
- City: Mckinney
- Address: 1515 N Central Expresswy, McKinney, TX 75070, USA
- Store
- Monday: 6:00 AM – 10:00 PM
- Tuesday: 6:00 AM – 10:00 PM
- Wednesday: 6:00 AM – 10:00 PM
- Thursday: 6:00 AM – 10:00 PM
- Friday: 6:00 AM – 10:00 PM
- Saturday: 6:00 AM – 10:00 PM
- Sunday: 8:00 AM – 8:00 PM
Worst store, manager named Emerald waisted my time, and makes 3 mistakes in a row and then say it's customers mistake and have another associates clean off after her. ???????????????????????????????????????? if few more like her work here I need to dump my Home Depot stocks.
Your customer service in the department labeled as "Pro Service" are not very professional. We asked to get a building priced, and called the day before. They said for us hey couldn't tell us over the phone. So we come up the next day, and we waited in line. Spoke to Orlando, he said he was to busy. We would need to wait for this other guy that comes back from lunch. So we decided to go ahead and go look around. We came back and no one was up there such as customers wise. We figured, hey they aren't busy this would be a better time to catch them. Then Orlando jumps on the phone in the middle of us talking to him and and Jeremy walks off and just stands around as if he's doing something. after us just standing there deciding no well just wait for that "other" guy. Orlando decideds to help us price the building. They didn't even once apologize on how rude they were being. They could have totally answered it in a different way in the beginning.