Pearl Mechanical LLC

3 reviews
  • Country: USA
  • State: New Mexico
  • City: Albuquerque
  • Address: 3219 Claremont Ave NE, Albuquerque, NM 87107, USA
  • Store
Phone number
Working hours
  • Monday: 8:00 AM – 5:00 PM
  • Tuesday: 8:00 AM – 5:00 PM
  • Wednesday: 8:00 AM – 5:00 PM
  • Thursday: 8:00 AM – 5:00 PM
  • Friday: 8:00 AM – 5:00 PM
  • Saturday: 8:00 AM – 12:00 PM
  • Sunday: Closed
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3 Review(s)
Roman Delgado
14.05.2019

My experience with this place cheap on material cannot be trusted says he's a family man but when it works out for him. My experience he cannot be trusted tells you one thing and does another I should know I've worked for him.

Caren Waters
30.10.2017

Pearl Mechanical did an incredible job from beginning to end, installing my new air conditioning and heating system. They were reasonably priced and very helpful and knowledgeable. I am recommending them to everyone I know!

Regina Davis
25.04.2016

I was recommended by family that this company is reputable but they are not. Initially they gave me an estimate which was outrageous (over a grand) so I decided to buy most of the parts they recommended. They did tell me the parts were not "guaranteed". So I bought the water heater, gas line, expansion tank and the few other parts they said I needed. In the end, they did not confer with me about those new parts I bought and they only used the water heater I bought at Lowe's but not the new parts (their choice) It seemed like they were trying to save me money, which I appreciated, but now my water heater is leaking from the top. The owner Al, came out, tightened it and said it should never leak again. It did, so I called him again and he said he would come out and fix it. This was 2.5 weeks ago, (water heater is still leaking all this time BTW) NEVER said "Oh by the way, we are charging you labor plus the part." I assumed since they did not use the new parts I bought, that that was on them. I called him and tried to work it out. I told him that when I called him the second time he did not tell me upfront he was charging me labor and that I needed to buy the new part. He decides to call me two days BEFORE to say, "Oh btw, I am charging you labor and parts." I did not appreciate him not being upfront, assumed since they did not use the new parts I bought, that that was on them. Nooooooo, I was sadly mistaken. This company IMO is all about the $$ and not good customer service. Now I have to call someone else to come out and do the job they SHOULD have done in the first place! I am so disappointed because they came highly recommended. Don't try to reason with Al the owner either, because he will try to make you fee like it is your fault, he will raise his voice and yell at you, he even had the audacity to say to me, "Oh, I knew you would say that." as if the situation was my fault, when clearly, it is not. He has so much business right now his only concern is making that dough and not great customer service. I do not recommend this company.

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