- Country: USA
- State: New Mexico
- City: Albuquerque
- Address: 4616 McLeod Rd NE, Albuquerque, NM 87109, USA
- Monday: 7:00 AM – 5:00 PM
- Tuesday: 7:00 AM – 5:00 PM
- Wednesday: 7:00 AM – 5:00 PM
- Thursday: 7:00 AM – 5:00 PM
- Friday: 7:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
8625 Paseo Alameda NE, Albuquerque, NM 87113, USA
- 5 reviews
7905 Academy Trail NE, Albuquerque, NM 87109, USA
- 5 reviews
10437 Sierra Bonita Ave NE, Albuquerque, NM 87111, USA
8401 Vista Chamisa Ln SW, Albuquerque, NM 87121, USA
We called Ancae to come on a weekend to fix our heater, they came quick and were efficient. We then had a valve replaced on our water heater during the week, again very quick response, efficient, competent and professional. Very happy with their service and highly recommend.
Great company. Used them to install new heater/refrigerated air unit several years ago. Had them install new bathroom faucets for us this past week. Have always had great service from them at reasonable costs.
This is a Christian based company and they do their best to correct situations to the customer's satisfaction. Unfortunately everybody doesn't want to pay for the repairs to the equipment THEY own. But this company goes out of their way to correct any situation they are faced with to the best possible solution for everyone concerned.
After installing almost $4000 worth of return air duct-work and a $2000 whole-home humidifier in my home, I was charged $276 for the follow-up service visit to make sure both installations were correct and the duct-work solved the issue I was having. It did not solve the issue and I feel as though prior to adding duct-work, this company should have taken the time to investigate if this was the necessary fix. As I explained to the owner, " I am not an HVAC professional - that's why I hired you." They're now telling me my 5-ton air conditioner is over sized but they would be glad to put in a 4-ton replacement! Just to be clear, I had no issue with the technicians and found them hard-working and honest. John was especially helpful and truly showed concern and empathy for our issue. My issue was with the owner, Andell. I found him uncooperative and lacking any customer service skills. I have no problem paying for service fairly and correctly performed, however, as a veteran and Christian, for that matter, I feel as though I was overcharged. My opinion!
My heater and water heater went out a couple days before thanksgiving! They were able to come out the day after I called them for assessment. They would be closed for Thanksgiving so the owner moved things around and was able to schedule my appointment for the Wednesday before. Everyone was very courteous, respectful and I am impressed with the quality of work provided. John did my install and he is awesome! They were in and out within 5 hours. That included having to replace the floor after taking out the old and before putting in the new units! I had an great experience and highly recommend this company!