Marlin Services

we chose this company to replace our old ac...on the advise of a neighbor who worked for the company.....BIG MISTAKE....we were looking for a new quality unit...instead...without our knowledge...they sold us a discontinued carrier unit....they installed it.....damaged the ceiling opening (which i had to repair).....one month later...middle of summer...the new unit blows up...there were no replacement units...anywhere in the us.....so they had to install a rescue motor......bottom line....HUGE HASSLE....they offered a free 10 year service contract as compensation...HERE is the kicker...called their service dept....guess what? they don't have a service dept anymore....i know this because another neighbor who had marlin install their ac and who was having problems..called and was informed they no longer had a service dept....so i guess our service contract is worthless.....Also...apparently marlin installed a bunch of units in our sub division because i have talked to several neighbors who have had major issues with improper and substandard ac installation......in summary....DO NOT choose this company...you will be sorry...

we chose this company to replace our old ac...on the advise of a neighbor who worked for the company.....BIG MISTAKE....we were looking for a new quality unit...instead...without our knowledge...they sold us a discontinued carrier unit....they installed it.....damaged the ceiling opening (which i had to repair).....one month later...middle of summer...the new unit blows up...there were no replacement units...anywhere in the us.....so they had to install a rescue motor......bottom line....HUGE HASSLE....they offered a free 10 year service contract as compensation...HERE is the kicker...called their service dept....guess what? they don't have a service dept anymore....i know this because another neighbor who had marlin install their ac and who was having problems..called and was informed they no longer had a service dept....so i guess our service contract is worthless.....Also...apparently marlin installed a bunch of units in our sub division because i have talked to several neighbors who have had major issues with improper and substandard ac installation......in summary....DO NOT choose this company...you will be sorry...

I had a new gas line run for a new gas stove. Everything from the scheduling Dorena took care of, the permitting Norm took care of and the actual installation Lonnie and Cole did was great work. Also because my stove hadn't arrived in time for the install Lonnie and Cole took extra time to stop back out and hook it up and make sure everything was working. My thanks to the crew at Marlin!

I called Marlin Services needing someone to look at our water heater which had been leaking and was shut off. It was warranty work. I spoke to Dorena who was very knowledgeable and helpful and she even offered to have someone come out the same day. I had called another company and they were reluctant to come out at all and the best they could do was 3 days, so I was ecstatic to find a company so helpful. Lonnie and Cole showed up when promised and even though this particular water heater had a recirculation line (which was more work, and I didn't know to mention that when calling), they cheerfully went to work and replaced the water heater and hauled the old one away. They were friendly and efficient and the whole overall experience with this company was excellent. I would highly recommend Marlin Services.

This was my first time working with Marlin A/C services. They were on time, clean, professional, thorough, and in general pleasant people to work with. I would recommend them to anyone. thanks again Marlin!