Rooter Group Inc.

When something goes wrong with your house, It can be very stressful and it can be difficult to find the right person for the job. We had a plumbing problem and needed help right away. A friend referred us to Lester at Rooter Group. We got help right away and were very happy with the service. Lester was very professional, friendly, and did an excellent job.

Recently, I needed plumbing work done in the bathroom of our house and a friend recommended Lester Parris from Rooter Group Inc. I was very impressed with the promptness of their response. The work done consisted on removing an old toilet and installing a new one, as well a changing the basin with a more moderne one. While in the house Mr. Parris checked the hose of the washing machine and he replaced the rubber ones with braided ones. All the work was done very efficiently and carefully and at a reasonable cost. In short I am extremely satisfied. Anne B. of Weston I was extremely satisfied

Thanks to Lester and his Rooter Group crew for the work done at our house. They spotted the problem right away and only took a short time to complete the job which turned out to be a major project - new stack, new drains and sewer feed to the mains. We will recommend your group to others.

My experience with this company was a cash grab any way possible. We called this company to come over and access our main drain. First, upon initial contact there was immediate follow up via a phone call from Mirko. We asked that he book a time to come over and have a look at our problem. The following week we never heard from them until we finally received a phone call from a third party website where they registered their company as reputable. This third party said that he would have someone contact us. Finally Mirko called and booked a time to come over. There was no discussion of cost associated with their visit. As a matter of fact they advertise "Free Drain camera inspection with every drain cleaning job". On the day they came over they inspected the drain with their camera equipment and recommended a power flushing. They told us that they would come back with the equipment and would need approximately 4 hours to complete the work. So far so good as my wife and I were prepared to have them do the job. Mirko then proceeded to write out a contract for the work but to my surprise he was billing us for the initial visit $225 plus tax totalling $276.85. On top of that he estimated the power flushing job to be $670.00 plus tax. When I asked him about their ad "Free drain camera inspection with every drain cleaning job", he gave me the explanation that they had to use the camera and they poured water down the drain. Folks beware of contractors who make "FREE" claims in their ads. This company was prepared to rip off an innocent consumer and take us for a "CASH GRAB" and run scheme. We were able to call around and received quotes from some honest companies totalling $350 for this type of work. STAY AWAY from Rooter Group!!!!

I've had a great experience with Rooter Group, Inc!