The Honey Do Service, Inc. - Kingsport, TN

5 reviews
  • Country: USA
  • State: Tennessee
  • City: Kingsport
  • Address: 3196 E Stone Dr, Kingsport, TN 37660, USA
  • Store
Phone number
Working hours
  • Monday: 8:00 AM – 4:30 PM
  • Tuesday: 8:00 AM – 4:30 PM
  • Wednesday: 8:00 AM – 4:30 PM
  • Thursday: 8:00 AM – 4:30 PM
  • Friday: 8:00 AM – 4:30 PM
  • Saturday: Closed
  • Sunday: Closed
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5 Review(s)
Alicia Clancy
03.09.2019

DO NOT USE. Terrible experience. One of the owners came out for an estimate, and said we needed to up the electrical amp in garage from 20 to 30 amps. Made an appointment for noon last Thursday, and someone finally showed up at 2:15PM. The first thing the technician said was that the quote was wrong, and the $125 estimate was just for the service call/first hour, and anything over that plus any materials would be more, so I already had red flags. The technician looked at the electrical box, and pretty much immediately said that he couldn't swap the amp with a higher one because the wiring wouldn't support it, so there was nothing he could do. He called the owner to see about waiving or reducing the fee, since he couldn't do anything. After waiting around 20-30 minutes, the owner finally responded that he wouldn't reduce the fee since they sent someone out (which, of course, wouldn't have been necessary had the owner not said they could swap the amp in the first place). So, either the owner is incompetent and shouldn't be giving estimates for services that aren't possible, or he is competent and knew it wasn't possible but just wanted to collect on a service charge. Either way, it was shady and it's ridiculous we paid $125 for absolutely nothing. The only positive was the technician was kind and seemed knowledgeable, despite the owner not taking his advice to reduce the charge. The other really awkward thing was they wanted me to fill out a customer survey right then while looking on, which considering we weren't happy with the service, was uncomfortable. I gave the technician a good review but didn't really fill out the rest. Overall, it was a bad experience and I do not recommend. FIND SOMEONE MORE ETHICAL AND RESPECTABLE.

Jim Boushley
30.06.2019

Gregg came out and we discussed the electrical work I needed done. He was extremely friendly and listened to what I had to say. He promised us a electrician would be out at 9 AM Friday. At 9 Am on the dot the electrician showed up, discussed with me what needed to be done and got to work. He was extremely knowledgeable and efficient. When he finished we checked all the circuits and everything worked great. i would highly recommend The Honey Do Service for electrical work.

Emily Salyer
04.06.2019

They did amazing work! The person who came out to install it was very friendly & detail oriented and did not leave until I was absolutely satisfied with every minuet detail! They were very prompt with contacting me & showing up as scheduled! Would highly recommend & will be using them again!

John Edens
07.02.2019

The entire staff was OUTSTANDING! Reasonably priced, gave great advice, showed up when they stated and left the area cleaner than they found it! In this day and time it is refreshing to deal with such professional people who appear to really strive to meet the needs of customers. I will definitely contact them again for future home repair needs!.

Chris Worley
16.05.2019

Greg and his team are awesome! It is truly a pleasure working with them

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