CATYCAT POWELL review about company Blueprint Plumbing Inc

PLEASE READ: If you hire this company to provide ANY services, you do not care about your property and you can afford to burn money in the fireplace because you enjoy watching flame. This company charged us $1,900 to install plumbing in the upstairs bathroom and when we turned the water on in that shower it leaked through the HVAC exchange vent in the downstairs hallway. After numerous calls/voicemails requesting them to return and fix this botch (they didn't answer the phone nor return our calls for a week; EXTREMELY POOR CUSTOMER SERVICE). When they finally called back they told us it would cost additional money to correct the issue because our requests was considered a change order. Are you serious?!?!?!?! You incorrectly installed the plumbing and you want to charge us more money to fix your mistakes!!! But the bigger problem is that it wasn't a mistake; they simply didn't know what the hell they were doing. We called another plumber who could not believe what he saw and looked at us like, "Who the hell did you hire to do this sh**?" $800 later the issue was corrected costing us a total of $2,700 to do what should have cost $1,200 if done correctly the first time. In summary, take our advice and save yourself major headaches, find a skilled plumbing contractor who answers the phone, actually understands the trade of plumbing, and prices their services accordingly. Unfortunately we have to give at least one star in order to post this review, but if negative stars were an option please believe we would give the maximum.