Kyah Gray review about company Ace Services Plumbing Air Electrical

Kyah Gray
04.08.2018 Visit a company

I wish I could take away the star I needed to write this review. My landlord sent ACE to install a new air conditioner on Monday. I received a call at work and they informed me they realized they didn’t have the part and asked if I would be ok with no ac over night until they could get the part. I told them no I have 4 kids so they offered a portable unit if I allowed them to start the process removing my ac so I agreed. TUESDAY morning my kids call me while I’m working complaining ACE technicians came Back out and removed the portable ac but did not install the new UNIT. It’s now Friday night... and guess what I still have no ac because the technicians came and started the process .. promised they would finish... and as soon as I left to get my kids food (it’s too hot to cook) they left... they left trash all over my floor... there is wires hanging everywhere... and now because my condo has been without air all week the refrigerator is no longer working properly and all food in the freezer is melting. I called the office to complain and again they are telling me it will be done tomorrow.... SAVE YOUR TIME DO NOT DEAL WITH THIS COMPANY THEY ARE VERY UNPROFESSIONAL!!!!! I will be reaching out to a lawyer and complaining with any and every state and city officials office I can find.

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