Rob W review about company Plumbing Aid Rooter

Do not use this company! I needed a pressure regulator changed out on my house. I already knew I had a bad regulator. I used a tester I purchased at Home Depot and determined my house pressure was 140psi (should be around 60-70). Anyway, I called Plumbing Aid (because that's the company my home warranty company said to use) and told them exactly what was going on and they set up a service call. Two days later a very young person showed up that acted like he knew next to nothing about my repair issue. He called his company took lots of pictures and wrote down the model number (things I suggested he do). He said they'd get the part and call for an appointment to install the new regulator. Seven days later Plumbing Aid arrives to change out the part. They then inform me that the new part will require them to install about 2" of additional copper piping because the replacement part is smaller than the original. This extra change in addition to the service fee was more money then if I had just called a couple local plumbers and had the job done without a home warranty. Anyway, I wasn't impressed and I will never call this company for anything in the future!!! I ended up making a few calls and having the repair done without the warranty coverage (ended up being much less then if I had used Plumbing Aid).