Ashley Eakin review about company Razor Rooters Plumbing

So, we had a sewage problem, and called razor rooter to simply talk to them about availability, pricing, etc...they were super hard to get on the phone. But once they got ahold of us, it was to tell us that they were on their way... Without discussing ANYTHING first. They get to our house, and two of the employees start fixing whatever they think the problem is, while the other comes to the door to inform me that they were onsite. They messed around for awhile, and when I went to check on them, I walk out my back door to find that they had gone through the stuff on my back porch... One was holding a firearm of my dad's when I opened the door. What kind of professional goes through their clients' belongings? Oh, on top of that, they charged us twice for the same service... And our sewage is still messed up...