kay review about company Select Plumbing Solutions

The only reason I am giving them 1 star is because I have to. We called our home warranty company due to our kids shower not working properly and had a work order in for over a week due to our shower not working. We had a technician to out on a Thursday to take a look, said he'll get the part com out Friday. I took the day off and waited, nobody showed up. Now next week is my daughter's Spring Break and we had plans for prom shopping and activities with our 3 kids. I call Monday morning to see what the deal is and was told he'll be out today, waited around no show called again he told us he'll be out tomorrow morning (Tuesday). Once again we wait around all day he finally shows up after 3 PM, said problem fixed. Well that night my daughter gets in shower and yells out in pain, the shower will only go freezing cold to scolding hot and it burnt her. We call the guy Wednesday am and he tells us he knows what the problem is and he'll be out tomorrow. Thursday waited around all day and again a no show no call so we call our home warranty place they called the company and they lied saying the spoke with us and made an appointment for Friday morning at this point we just want this done. Friday rolls around nothing. My husband calls the office to see what is going on and the technician has been gone on a kotormotor trip. They apologize and tell us they'll have someone out first thing in the morning on Saturday. It is now Saturday, we canceled our Barrel race and waited. It's almost 11 so my husband calls and they tell us were horrible customers. Were horrible for wasting an entire spring break with our kids, lost pay due to staying home from work waiting around and still have no shower. As I am typing this, my husband pulls up Yelp and there are reviews stating they had same problem down to the owner telling another customer to F off. Horrible!!