Joel White review about company Raven Plumbing, Heating & Backflow Prevention, Inc.

I will not use Raven plumbing again. The person that was sent out to diagnose and fix my problem, didn't! He broke a pvc pipe, repaired it and then billed me for it a month later. (2 hours for a 4" piece of 3/4" pvc?). The root cause of the problem was not found or fixed. I had to call the company a week later to find out what had happened with the property. The technician said he had to order a part....did he ever receive the part? Did he ever come back to install it? Nope still no communication just a bill sent a month later. There was no communication at all. I continued to get water in the basement until I diagnosed it my self and fixed it with the help of a different handyman. These guys are a scam. Yes Raven, I did call but failed to get a call back twice. I agree with you that reasonable people would communicate. You have chosen to write a response for a review rather than call me back today (I called today too). I think that says a lot about how your system works. If you would like to get paid I would like a call, and explanation. I'm happy to work things out but I can't do that if you don't answer your phone or call back.