Kelle Hannaman review about company Raven Plumbing, Heating & Backflow Prevention, Inc.

DO NOT USE RAVEN!!!! They are not reliable nor professional....Here's our story....services were rendered by Raven on May 6, 2019 in response to our request for a minor leak from our water heater. A technician from Raven inspected our leak the next morning, and we were told by him that he fixed the leak and that our water heater was in good working condition. At about 8:00 p.m. that same evening, my husband saw that the water heater was still leaking and said we need to call Raven back out in the morning. About 9:30 p.m., he was surprised to see that the hot water heater had now blown out and that there was now about two inches of water covering our whole finished basement area. We immediately called Raven's after hours number and was told that someone would be out first thing in the morning. The next morning (May 7th), a technician from Raven came out and inspected the mess. He saw that the hot water heater had blown. We were told that the prior technician had been fired, as this was not his first mistake. He also told us that someone would be back in touch with us as to how to proceed with the mess, but never received a call back from Raven. We were left on our own to contact a restoration company to come clean up a mess that occurred because of Raven's technician's negligence. This only touches on the continual problems we have had....