Nicola White review about company Aspect
Be very careful with this company. In January 2019 Aspect contacted me in regards to an outstanding payment owed by my former employer. They said that because i booked the job was in my name and therefore i was liable for the outstanding payment. When i expressed that i never knew it was under my personal name and it should be under my employers name and it was a mistake they said i had to get my employer to take responsibly for the charge. With great effort and several emails to Aspect to make sure the wording was correct, Aspect stated in writing that they accepted my employer was responsible and in writing stated i would no longer be pursued. A couple of months later i have received an email from Aspect stating that the employer has not made payment and they are going to seek legal claims against myself for the money. They went back against their own words and are now trying to charge me. They should have never put the account in my name in the first place and then after it was moved to the actual owners name, they are still trying to pursue me for the money after expressly stating they no longer would pursue me. They are the worst company i have ever had the dis-pleasure of dealing with. Their credit control team are on a power trip and seem to think they are legal lawyers and they can do and say whatever they need to scare people into making payment. Vulnerable people who just pay because they are scared and have been threaten to be taken to court. They have bold faced lied to me and i have it in writing. Not to mention the service they provided was absolutely terrible from start to finish anyways and they never sent the right engineer for the job needed. All in all if you're in need of work i would stir clear of this company.
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