Tim Bounds review about company B K Plumbing

Highly impressed. Here's my story: I had a clogged kitchen drain. They sent a plumber one afternoon to fix it. He worked about 5 hours. He had to make two trips to purchase tools. One of his tools broke during his attempt to remove the blockage. Another turned out to be inadequate for the job. At the end of the day, he was unable to clear the drain. The next day they worked an additional hour and a half. This time, the drain was completely cleared and ran freely. The amazing thing was that the plumber contacted the owner and together, they decided that charging me an hourly rate for the work that had been done was unreasonable, considering the original task was simply to unstop a kitchen drain. They charged me the standard price for unstopping a kitchen drain which was $185. NO plumber will do six and a half hours worth of work for $185. (After all the labor invested, I expected to pay over $500) NEED A PLUMBER? CALL BK PLUMBING. (By the way, they are in Alcoa, I'm in Oak Ridge. They didn't even charge extra for coming such a distance.)