Terri Fleming review about company AAA Dunlaps Service Network

My father passed away in January and I called this place when I came up to handle the estate in April. I found the dishwasher not working and called this place and set up a visit. They were not able to come while I was in town (I live in N.C.), so I made arrangements with the neighbor to meet them and let them in. That morning I spoke with someone at the business and made sure they had all of my contact info to call me after they knew what was wrong. I never heard from them that day or after. Fast forward 3 weeks, they called me today to collect on the diagnosis fee. When I said I never heard from anyone, the lady apologized but never once offered to find out anything or see if I wanted to correct the problem. She did very promptly take my payment however. The entire process was very unprofessional and they obviously had my phone number to get my money, but never to talk to me about the problem. The only way I knew they had even showed up was thanks to he neighbor. Avoid if at all possible.