John Richards review about company Home Services at The Home Depot
LOTS OF TALK, NO ACTION! Find somewhere else to get your doors.I ordered doors from here June 14, did not get them installed until July 23, more than a month later. I understand that the instillation is sub contracted out but, Home Depot (HD) never had the courtesy to call me and tell me the doors were taking longer than expected. I called them many times, over 10, to ask where my doors were. HD said they did not know. I ended up calling corporate after getting fed up and the doors were in within 2 days. They were special ordered doors that were quoted to take only 10 business days to be ready for installation. If my math is correct June 14-July 23 is more than 10 days, in fact it is over 30 days. BUT WAIT THERE'S MORE!! If I can figure out how to put pictures on here I would love to show everyone the horrible, destruction/install job. When they installed the doors, they took the trim off and never minded to put it back on. They said the door would not close if the trim was put back on. I called to tell them the trim does not block the door from being closed. It took them 2 days for R&F installation to call me back and then told me it would be another 2 days for the repair man to call me. I figured since whatever they say i need to times it by 3. I did not wait and fixed it myself. ended up painting the doors as well because they were very low quality which I will take responsibility for since I did not see the doors beforehand.
Love home Depot. I have to come here for all kinds of stuff!
Pathetic customer service and staff. Tried to do my flooring install through this store which was never completed and I got ripped off by them. Please...
I purchased flooring and installation from Home Depot for my house because they are a large company. I thought project would be small in comparison wi...