Masters Heating & Cooling

Mr Thomas, is a great professional, competent and very patient when explaining issues/repairs; we ask for him every time to know we have continuity and top service! Highly recommend him! Thanks

What a great experience from start to completion!! The ladies on the phone Donna and Mackenzie are sweet and professional. Techs Mike and Dennis know their stuff. If you want quality work and a great price this is your company!! Can’t say enough

We were impressed with great reviews and decided to use them for extended warranty service for a Trane heat pump. Three years ago they told us the compressor was bad (heat pump was less than 6 years old ) and replaced the compressor. Last year they replaced two control boards within three months (we paid $1,337 for one control board). This year their service technician (Bryan) told us more refrigerant was needed but refused to tell us how much more would be needed when the tech was doing the spring service in May. That was when we started to feel something was not quite right. We had a licensed heating and cooling specialist who we trust check the unit, and found the pressure readings were normal and no refrigerant addition was needed. Apparently the Masters tech was either incompetent or trying to scam us. We are not sure if other service techs are doing the same thing for other customers. Just be aware!

They took care of a mess up from another heating and cooling company. Was understanding and got us right in. He explained everything to me.

I want to thank everyone for a fantastic job. Great customer service. Highly recommended. Five star rating. Thanks again for a great job. Bobby and Lisa B.