Home Services at The Home Depot

1 reviews
  • Country: USA
  • State: Illinois
  • City: Carol Stream
  • Address: 475 S Schmale Rd, Carol Stream, IL 60188, USA
  • Store
Phone number
Working hours
  • Monday: 6:00 AM – 10:00 PM
  • Tuesday: 6:00 AM – 10:00 PM
  • Wednesday: 6:00 AM – 10:00 PM
  • Thursday: 6:00 AM – 10:00 PM
  • Friday: 6:00 AM – 10:00 PM
  • Saturday: 6:00 AM – 10:00 PM
  • Sunday: 7:00 AM – 8:00 PM
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1 Review(s)
Tom Auerbach
11.01.2015

We had a 3K entry door installed by Home Depot. When the bottom weather-strip was worn out after a few months, I called for service and was sent a new piece of weather-strip to install myself, after the third time this happened, I asked for actual service and was told the 12 month warranty had expired and was out of luck, despite the fact this was not a new issue. I had to have someone else diagnose and repair the threshold that was not secured properly which caused the weather-strip to shred on one side. Has been fine for over a year and a half now. The shoddy install work was bad enough, but the worst part was the poor service afterwards.

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