
- Country: USA
- State: California
- City: Santa Barbara
- Address: 2825 De La Vina St, Santa Barbara, CA 93105, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
I called to see if they would be interested in doing all of our natural gas generator installs, the lady that answered the phone said "we are booked out 3 weeks so we would not be interested in any more business". I wonder if Carroll knows that.
They do work you can be sure it is done right and not a scam.
Called this company to get some help with a dripping sink. A manager got on the phone to inquire and then told me they don't want to "adopt someone else's problem." I assured him that there was no "adoption." I'd pay them in full for whatever was needed to fix it. He said, "we're so busy right now, we're not going to do it." Wow, what a jerk! My guess is that there is a management problem there. Beware.
We booked an appointment for a Tuesday. I had also booked a later appointment with RJ Carroll Plumbing, which I cancelled once I booked with Carroll Plumbing. RJ Carroll confirmed that I had cancelled right after I booked with Carroll Plumbing. Carroll Plumbing didn’t show and falsely claimed I cancelled a minute after I made the appointment. I suspect someone else cancelled and they mistakenly put the cancellation to my account. Mistakes happen, but they were rude and made no effort to help me meet my time pressure for the repair. RJ Carroll, on the other hand, while they couldn’t meet my time requirements, went out of their way to help me find a plumber who could do the repair by the required date. Our future work will go to RJ Carroll and Wilson Plumbing who stepped in to get the work done.
Service at its best. Honest,excellent service. Every person you have cataract with can't do enough for you. Wouldn't go any where else.