Gladiator Rooter and Plumbing

I would highly recommend Victor. I had a water leak under my house, I called Victor, he asked a few questions, gave me a ball park estimate and scheduled an appointment. He was responding to text messages promptly, arrived on time, explained everything he was trying to do, fixed the problem, gave me some good tips, cleaned everything up and stayed on budget. His prices and estimates are very fair, I would definitely trust him. I'll absolutely keep his phone number handy in case I need a plumber going forward.

We highly recommend Gladiator Rooter and Plumbing, Victor arrived at our house promptly and took care of our clogged drain on a Sunday. He was very clear on the price over the phone and no surprises. Also the cheapest rate, some couldn't even give us a price. He was very professional and respectful. I'm not much for keeping business cards, but his is going on the fridge! Thank you Victor!

I'm very pleased with Gladiator. I found out about them when my washing machine was serviced and started leaking water everywhere ( I knew to shut off the water) after the un-service-man left. I randomly called Gladiator and the most pleasant and professional plumbers came by right away as they were in the area (richmond). they fixed the leak and did not charge me a dime! Now that's good advertising!! I've needed them 2 more times and am happy to pay a bit extra for them to drive out to Richmond- because I trust them!! Also I talked to 2 other plumbers closer to me with good reps, and they made my current problem sound over-complicated and possibly unsolvable. So I sent Gladiator a pic, no hassles, they came and fixed it.

do not use! almost killed two employees

I have used their services a few times. The last two times I have been very disappointed. Our most recent experience was the worst. We did not receive an estimate for the work that needed to be done. The plumber said he only charged us for 4 hours instead of the five he said he was there. He was only working on our project for three hours. When I called to question the invoice I was told that the person had to check with the plumber and I would receive a call the next day. Three weeks later I received an invoice in the mail with a 10% discount. This was the best they could do. I called and spoke to the same person I did the last time and she could not provide me with a reason we did not receive and estimate nor address the time issue. I do not recommend using their service. We will never use it again. .