Malcolm Plumbing & Mechanical

5 reviews
  • Country: USA
  • State: California
  • City: San Francisco
  • Address: 115 Quint St Unit 5D, San Francisco, CA 94124, USA
  • Store
Phone number
Working hours
  • Monday: 7:30 AM – 4:00 PM
  • Tuesday: 7:30 AM – 4:00 PM
  • Wednesday: 7:30 AM – 4:00 PM
  • Thursday: 7:30 AM – 4:00 PM
  • Friday: 7:30 AM – 4:00 PM
  • Saturday: Closed
  • Sunday: Closed
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5 Review(s)
Thomas Lloyd-Butler
27.04.2019

I have worked with Malcolm Plumbing for over 20 years; The company has plumbed my house since the 1950s. I had a disappointing experience on my last call. Very disappointing: It was good friday and I had a runt of the mill clogged drain. I was told it was a holiday (its not a national holiday, and as a catholic, it was not one for me). I was told it would be a 3 hr min. service call and I would be charged double time owing to the holiday. I searched for another solution, but felt that Malcolm always has worked on my house so I called them and Max came at about 5 45 on Good Friday. Three problems, as quoted I was charged over $1350.00 for just one hour of work, maybe 1:10. Second, I called back and asked for a discount and I was told that they would reduce the bill by 120.00 Very disappointing, after literally 10s of thousands of work with this company. Finally I was told that it was a 2 1/2 hr call. I know and I timed it, Max was there just over an hour...so even with driving time (and I don't get paid to drive to work, do you?), 2 1/2 hrs was a stretch....Finally the company reduced the bill to 750, refunding about 1/3 of the call, which was moderately satisfying....In the end, my trust in the company has been really shaken and I remain very disappointed.

Demi Bowles Lathrop
02.06.2019

Bobby was wonderful, and after much effort made things right. Thank you!

John Golob
02.01.2019

Super helpful, 100% pleased with their work on our heating and boiler. Highly recommend! A++++

Joshua Kavanaugh
19.08.2019

Working hard or hardly working. ;)

Renald Bacigalupi
05.02.2019

Great job from start to clean up!

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