Shield's Sewer Contracting

They are really really horrible at communicating and scopes are VERY expensive! $250 for easy to reach clean out and $400 for having to go through the pipe on the roof! We went with them to have pipes scoped while in the process of trying to buy a house. They were recommended by our realtor, we didn’t know the going price so we trusted them. HUGE mistake! Their “experienced” guy comes out and can’t get the scope to go through the pipe so of course, they have to come out another day for the higher price to go on the roof. I had asked to be notified so I could be there to watch the video and be witness to them actually doing the scope. However, the day of the 2nd appt comes and they never notified me when they were coming out so I could meet them at the house. When I reached out to them when the office opened, they said their guys had already been out there and the scope was done. When we get the scope video, we can’t tell what’s going on - no commentary or nothing. When we inquire to find out what’s going on with the video, it took their guy 9 days to get back to us and that was because we stayed proactive in trying to communicate with them! Because of their lack of professionalism we decided to get a second opinion. Wouldn’t you know the 2nd company was able to get their scope to go through the easy to get to clean out! Plus, they charged less than 1/2 the cost as Shields as well! Save yourself money, time and stress and go with another company.