
- Country: England
- State: East
- City: Ramsey
- Address: 6320 US-10, Ramsey, MN 55303, USA
- Store
Buyer beware the $85 trip fee gets the plumber to your door and the rate is $180 per hour. They have a minimum of $265 per house call, so even if it's a 20 minute deal and no parts were used it's going to cost you $265. I was not informed of the true costs over the phone. Considering they are a local family run business, I feel they should be upfront with the families they are working for.
I had NRH Plumbing hook up my new washer and dryer a couple of years ago and never gave them the 5-Star review they deserved at the time! Recently I heard a story about a Water heater breaking open and flooding a finished basement. I called NRH Plumbing and spoke to the owner Nick, I asked him what the life expectancy of a water heater was he asked how old mine was...20 years I said. Nick’s reply that old and most likely seen it’s better Day the problem is when they go, they go and it can be a disaster. I have also been having issues with my water softener using tremendous amounts of salt Nick’s reply a properly operating softener uses a modest amount of salt ...if your filling it up every 45 days there is an issue. Long story short, Nick made recommendations for new equipment based on my request “quote what you would put in your own house!” I called on Friday(PM) had the quote on Monday the new equipment H2O Heater and Softener we installed by the end of the day Tuesday. I believe the Technicians name was Matt he did a 5-star job neat clean and re-routed some of the messy plumbing lines from the original Construction ...new stuff looks custom. I couldn’t be happier.... you get what you pay for! Thanks For the unbelievable response and quick completion !!!
Great service! They gave us options and educated us about the work they were doing along the way. We had a follow up question after they had finished the job and they were very responsive and nice.
NRH did a great job installing a new soaking tub, shower faucet and sink faucets in my master bathroom. Great service and will definitely use them when I finish my basement!
Great service and was out to my home very quickly. Very knowledgeable and treated me with respect. Got the job done quickly and cleaned up after He was done. Highly recommend calling them for any plumbing needs.... Thanks