1st Time Fix

We used 1st Time Fix for installing a new boiler. Out of 5 quotes they weren’t the cheapest but the choice was easy to go with them. I will only use them with any plumbing and heating jobs going forward for reasons you’ll see below. Out of the 5 quotes, 1st Time Fix was the most reliable with communication and they came up with the best solution of boiler choice but also we were moving the boiler from part of the house to another and they came up with the best solution to pipe work routing quickly. The new heating system has been in for a month now and we’re thrilled with it. The advice from Stephen at 1st Time Fix before, during and after the work has been so valuable. The works were carried out with care and with good planning. Extra works completed by 1st Time Fix were identifying and fixing a leak, installing a new radiator and thermostats to existing radiators. All were done with aplomb - good time management, good and friendly communication and to a high standard.

Stephen from 1st fix completed second job for us on Friday after we discovered a leak from the overflow pipe from our boiler which was causing significant damage to exterior brickwork. Within less than a week he came to assess the job and did a temporary repair before booking us in a couple of days later to complete the job. On both occasions he has been out to us we have been happy with his work. His responses are fast & he is always happy to give advice no matter what time of day we have contacted him ..a plumbing company you can rely on! Donna & Andrew Hedge

1st class service from 1st Time Fix. Thanks to Stephen and Chris for rearranging their week to fit a new boiler when ours broke. From quote to fitting was less than a week! Excellent customer service, kept informed throughout the job, clean and tidy,really nice guys. Would highly recommend.

We would not hesitate to use 1st Time Fix again. After having troubles with a few of our radiators; one that wouldn’t work at all and a couple which were inoperable due to broken thermostat valves, Stephen first came out to look at the issues before arranging a day to come and complete the job. Stephen completed the job thoroughly, at a very reasonable price, a very clean worker and contacted us after completion to ensure everything was working correctly. Fantastic service from start to finish! Thank you.

Absolutely superb service, entire new central heating system fitted by Steve and Chris. Highly recommended.