
- Country: England
- State: East
- City: Buckhurst Hill
- Address: 104 Palmerston Rd, Buckhurst Hill IG9 5LG, UK
- Store
- Monday: 9:00 AM – 6:00 PM
- Tuesday: 9:00 AM – 6:00 PM
- Wednesday: 9:00 AM – 6:00 PM
- Thursday: 9:00 AM – 6:00 PM
- Friday: 9:00 AM – 6:00 PM
- Saturday: 12:00 – 5:00 PM
- Sunday: Closed
Skilled, conscientious, fair pricing and completely reliable We had a confusing situation caused by a faulty motorised CH valve and also a temperamental thermostat. Academy visited to diagnose the problem, provided an estimate and we subsequently booked the work for the following week. Only the header part of the valve needed to be replaced and a new Nest thermostat (which I sourced myself via Amazon) was installed. All work was undertaken expertly, fastidiously, fully set-up and ready to run, and with great care taken to explain how it worked. The Nest system is absolutely brilliant! All aspects of the service was friendly and courteous, from initial inquiry and diagnosis, through to installation and final payment (which was as per the estimate). Very pleased to have found a decent, reliable company to look after my central heating. Excellent in every respect.
John replaced my old ideal heat only boiler with brand new Worcester combi. Only have good things to say about John and Clare .good all around service . if you want a hassle free plumbing service do not look else where.definetly will use them again. Thank you very much guys
Academy fitted the boiler and did a good job. The follow-up service has been very good. One time they came to top up the water and check things (without charge) and just today, they sent through advice that enabled me to fix my own boiler in the middle of the cold snap. Great!
Boiler packed up in the "mini beast from the east" on a Sunday. Phoned Claire at Academy and she arranged for John to come the next day. New boiler installed on Wednesday we've got heat and hot water! Very professional would recommend
These guys provide a fantastic service time and time again. I initially contacted Academy Heating after my boiler packed up and I was told by Worcester Bosch it could not be repaired. Instead of simply quoting for a new boiler Academy Heating managed to obtain the spare parts and fixed it - saving me many thousands of pounds. They have recently been back to install a Nest Thermostat and annually service my boiler. Yesterday on the coldest day of the year my mother’s boiler packed up and they couldn’t have been more helpful. They diagnosed the fault over the phone and sent a weblink with advice on a fix that worked. If the fix didn’t work I was told to call back and they would get someone out despite being frantically busy. If you want helpful, reliable and honest service look no further than Academy Heating.