
- Country: England
- State: London
- City: Isleworth
- Address: Isleworth TW7 5EF, UK
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
20 Wessex Apartments, 632 - 654 London Rd, Isleworth, Hounslow TW7 4FS, UK
- 3 reviews
I called at 9 am yesterday and was advised that a plumber could be with me between 10-12 that same day. Perfect as my flat mate was working from home so this was perfect as I wouldn't have to take a day off. Still no arrival by 13:00 so I called back and was advised that the plumber would call me. Still however no one called and no one showed up. Very poor service. If they'd been honest and said they couldn't do it then I could have found someone else.
This company notifies their customers by texting the pictures of the plumbers along with their location of traveling to our home so I knew the exact arrival time. The plumbers were courteous, pleasant and respectful of me explaining the process. Also, they very careful with the marble flooring while replacing the toilet. I will be calling on them for all my future plumbing issues.
Truly thankfull for the wonderful service I recieved. 24 hour service is a plus. I called yesterday around 8 and was told I had a 4hr window. Yet a tech arrive within 2hrs. He assessed the situation, gave me an estimate and set up an appointment for me today with a specialist. The tech who arrived. was very friendly and informative. He walked me through the entire process and triple checked his work. GREAT SERVICE!
Jordan was punctual and very professional. Quick and excellent work. Very knowledgable. I will definately use this service if needed again .Thanks Jordan!
Benn was great. Helpful, and friendly, he went above and beyond. No high pressure saleman, but just the facts for what works best for our situation