
- Country: England
- State: East
- City: Huntingfield
- Address: 5/40 Patriach Drive, Kingston TAS 7050, Australia
- Store
The plumber they sent me did not want to do any work and suggested that I do it myself. Then had nerve to send a $130 bill including 1 hour labour. Managements resolution was to pay for a second call-out , and perform a fix that was questioned by another plumbing expert I spoke to after this weird experience. In detail I have a drain smell. Another plumber said installing an air admittance valve could help- since there are no blockages. Yet Aqualine refused and said on the second call out they will extend my vent pipe- who wants a long flapping pipe on their roof if there is a better way and pay through the nose for it. Totally flabbergasted.
My hotwater system died on a Friday afternoon and on Monday these guys had a replacement unit which was installed. Great service!
Taswater guy who inspected it was very unhappy with the work. Good to deal with and good customer service and payment terms but costs blew out and took longer than planned.