- Country: England
- State: East
- City: Welwyn Garden City
- Address: Brownfields, Welwyn Garden City AL7 1BJ, UK
- Store
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 5:00 PM
- Sunday: 9:00 AM – 5:00 PM
Fantastic company. Brilliant service. Heating wasn't working. Engineer came out that day at exactly the time he was supposed to. Assessed the job. Ordered the part and fitted the next day even though it was a Saturday It couldn't have been better. I am a very happy customer
Simple boiler fix. They take an absolute age to order the parts required. I can actually drive to a supplier and get the parts inside 30 minutes. This took gas 24 days. Then i had to wait for installation. Slowest service Ive ever come across. Our house was frozen for 3 days.
I contacted them to install a Nest. Sent them a photo of the boiler and spoke to Andy. Andy said he would come to install. Someone else came. They upset my wife and I got a call at work. They were not able to install the device as they had said. I then chased them weekly for over a month and they told me to contact Nest/Veissman myself. Poor customer service and misleading sales practices
Used as part of our emergency insurance cover. Service was friendly, we were kept up to date and they spotted another problem that needed fixing too.
