Basset Heating & Air Conditioning, Inc.

Our experience with Basset has been a great one. Our experience started with technician DJ who was very pleasant and took his time to explain exactly what was wrong with our AC unit followed by Eric who seemed very knowledgeable and did a great job with the install to lastly Billy who did an outstanding job provided us with a complimentary duct cleaning. We would highly recommend Basset to anyone looking for AC repairs or cleaning.

I had an A++ experience with basset. I ran into a tech at a friends house and was telling him about the issues I had with my A/C freezing up and that another company had charged me over 100 bucks to tell me I was 4 or 5 pounds low on refrigerant due to a leak and it would cost me 4000 dollars for a new system. Thomas the tech I spoke with suggested making an appointment for them to come out and check it out so I did. As it turns out all it needed was a good cleaning of the compressor and a capacitor replaced that burned up and he had it fixed and running like new for minimal cost. They were fast to get out to my house even offering an appointment that day and very friendly and courteous through the process everyone from Emily who made the appointment to Thomas who took the time out of his day to answer my questions and ultimately come out and fix my A/C. Top notch service I will definitely use them in the future.

They were absolutely amazing, I called for a quote and they were able to get someone out the same day and then installed my ac that following week. Everyone was very friendly and a great price! I love that that served you pictures and information on they workers that will be coming to your hous . My technicians were Jesus and Thomas and they were both very friendly and polite. Will definitely be continuing to use them

So far we've had Matt who gave us the quote and Billy who came out to do our duct cleaning. Both were awesome and worked professionally. Today we may get some one new for the installation of our AC but we'll see and there isn't a doubt in my mind that they'll be awesome too. I will say that they were the highest of the three quotes we got by a few hundred dollars, but they have value that my wife and I hadn't found, worth the money.

Basset did an amazing job installing our new ac unit. Eric campos and the crew he had did an amazing job and answered all my question I had. The lady's answering the phone's made everything so smooth and easy. Highly recommended to everyone very pleased with the hole process