London & Surrey Water Services Ltd

I found Alan (London & Surrey Water Services) on the Thames Water Named [Approved] Plumbers list and am more than happy to add another five-star rating. A calm, pleasant and reassuring presence, he turned up early for his appointment and made replacing a leaking supply pipe under our Victorian house in West London seem like a simple task, causing the minimum of disruption while doing so. He is highly knowledgeable (especially on water piping issues), efficient and professional, and even reduced his already-reasonable invoice because part of his quotation didn’t need to be done. Honest, conscientious and down-to-earth, Alan is a pleasure to deal with.

Alan, is a first rate plumber. He carried out a difficult task of separating our water supply from a complex shared supply, we now have our own meter, but more importantly we do not have other people’s water flowing through our property. On top of that, he replaced all the lead work for us, and prepared the connection for our own mains supply. He is extremely thorough, knowledgeable and informative. I would recommend him at the drop of a hat. He stuck to quotes and time. I feel very secure with the work he carried out.

Great plumber, always thorough and makes sure the job is done properly. Has resolved several large issues for our block of flats and would highly recommend his work to anyone.

Discovered a mains leak from an old lead pipe under my house and the garden stop valve snapped in the off position, so no water. After Checking out the very positive reviews I called up and spoke to Alan. When he heard I was without water to the house, he came over straight away, sorted out the stop valve so we had water again. He returned within 48 hours to replace the lead pipe, using moling equipment to install the new piping under the drive without having to dig It all up. He fitted the new pipe through the front of the house and connected it all up. Also he fitted a new stop valve in the house so it is easy to access. No wonder Thames Water recommend him, his knowledge on water supplies is vast, he solves difficult problems, he is also a tidy worker. He relieved so much stress through his quick, efficient and hard work. Absolutely recommend this business.

Turned up when he said he would, did the job well, gave good general advice, was polite and straightforward. Alan's a true professional.