DME BATH LTD

I can't recommend this company. We called on their services back when the weather was freezing and we had snow in Feb/Mar 18. We have only just had the boiler completed and the invoices sent over (Jul 18). This appears to be due to the company favoring the commercial side of the market, rather than residential and domestic repairs and installations. We were very much lower on their priority list and not given clear dates and times to work around. They were constantly on other bigger jobs. I would suggest finding an alternative company that can dedicate their time, be clear on when to expect them, to complete the installation and not leave it partly complete and to invoice you in a suitable amount of time. This job has taken the best part of 5 months, just to diagnose an old boiler as defunct and install a new boiler! I'm sure that other companies could achieve the same result in far less time.

Engineer called to boiler leak from diverter valve. Said he would not be able to source a part over weekend. After he left I sourced a part myself in Bath, picked it up but could not contact him to fit it. I had to source another plumber to fit the part. 16 months later I got a reminder to pay a bill for just telling me I had a leak without fixing it. Poor service combined with poor accounting.

Dean and his team are very professional and experienced in what they do, they cover all aspects of Gas Boiler and central heating works, along with electrical aspects too, worth a call all day long.