Drew Archer, Plumbing & Heating

A very expensive job that cost us thousands of pounds and left us with a mess all over our house, damaged wall paint and carpets, leaking radiators, scratched furniture, chipped ceiling paint and a light switch that fell off the day it was installed. The plumber had to return several times to fix the leaks in the radiators and attempted to charge us more money for fixing the fault that was caused by his incompetence and lack of care in the first place. Refused to acknowledge that radiator leaks had anything to do with him even though our radiators never leaked before he touched them. Subsequently also blamed our decorator for the fact that he damaged our wall paint when installing the a light switch. Doesn't clean up the mess he leaves behind expecting the customer to do it after him! Didn't even have the courtesy to remove his outdoor boots before standing on our dining room table to look at the ceiling light! When all these issues were laid before him, he eventually resorted to abuse and name calling like all bullies tend to do. This plumber has a terrible attitude and obviously has more work than he needs. Avoid at all costs as he is much more expensive than many others, who do a better job anyway! ********************************** In response to the comment left by the owner of this business: what you forget to mention for the benefit of others is the fact that you demanded I pay for you to rectify the fault that was created as a result of your work! I agreed to pay for the part that cost £3 and was old but not for the fact that the radiators were left leaking because you failed to identify the part was old and put it back in its place as if there was nothing wrong with it! The mess I am referring to has nothing to do with what I agreed to dispose of. It's the mess left as a result of your drilling: on the floor and on the carpets as well as the footprints from your boots on our dining room table!!!!!! Finally, you forget to mention how you resorted to abuse and bullying by referring to me as "clearly an idiot" when I mentioned all faults with your work. So my review is more than fair and more than well deserved. I certainly hope that it will help as many people as possible before they decide to engage your services!

Drew took on a very difficult job that others had attempted to do unsuccessfully. Within a couple of hours work was completed to a very high standard and at a fair cost. I have no hesitation in recommending Drew and will be using him again for all building maintenance work.